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Accessibility Statement

Accessibility Statement
Last updated: 28/06/2026
Osteria del Mercato is committed to making our website accessible and easy to use for as many people as possible.
We want all customers to be able to access information about our restaurant, view our menus, make enquiries, reserve a table and contact us without unnecessary barriers.
Our commitment
We aim to make our website accessible in line with recognised accessibility guidance, including the Web Content Accessibility Guidelines WCAG 2.2 Level AA where possible.
This means we work towards making our website:

  • Easy to navigate

  • Clear and readable

  • Usable on desktop, tablet and mobile devices

  • Compatible with keyboard navigation where possible

  • Accessible to users of assistive technologies where possible

  • Designed with sufficient colour contrast

  • Supported by meaningful text alternatives for important images

Accessibility features
We aim to support accessibility by:

  • Using clear page headings and structured content

  • Keeping text readable and easy to understand

  • Providing clear calls to action for reservations and enquiries

  • Maintaining good contrast between text and background colours

  • Adding alternative text to meaningful images

  • Making forms as clear and simple as possible

  • Reviewing mobile and responsive layouts for usability

Known limitations
While we aim to make our website accessible, there may be some areas that are not yet fully accessible.
These may include:

  • Third-party booking, map or reservation tools that we do not fully control

  • Older PDF menus or documents, if used on the website

  • Some images or decorative content that may not yet have full alternative text

  • Occasional layout or contrast issues on specific devices or browsers

We are working to review and improve these areas over time.
Alternative ways to contact us
If you have difficulty using our website, making a reservation online or accessing any information, please contact us directly and we will be happy to help.
Osteria del Mercato
13-15 Leadenhall Market
1st Floor
London EC3V 1LR
Phone: +44 (0) 20 7929 6742
Email: info@osteriadelmercato.co.uk
You can contact us to:

  • Reserve a table

  • Ask about menus

  • Discuss dietary requirements or allergies

  • Ask about access to the restaurant

  • Request information in an alternative format

Feedback
We welcome feedback on the accessibility of our website.
If you find any part of the website difficult to use, please contact us using the details above. When contacting us, please include:

  • The page or feature you were trying to use

  • The issue you experienced

  • The device and browser you were using, if possible

  • Any assistive technology you were using, if relevant

We will review your feedback and aim to respond as soon as reasonably possible.
Ongoing improvements
We review our website from time to time and aim to improve accessibility as the site develops.
When adding new pages, images, forms or features, we aim to consider accessibility as part of the design and content process.

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